Go to Settings and click on the “Alerts” card:
Click on “+ ALERT” button to add an alert:
This feature enables administrative users (Company or Factory admins) to define triggers in Evocon and receive notifications about stops at the stations via email or Webhook (alerts are sent to Teams, Mattermost, or Slack notifications), thus providing real-time information for quick decision-making.
Triggers are stop reasons or stops that last longer than the time defined in Alerts settings. This means that whenever the specific stop reason is added to a production stop in Shift View on a set station, the user is notified via email or a notification (~2 min delay).
Go to Settings and click on the “Alerts” card:
Click on “+ ALERT” button to add an alert:
Alert name – A name that you can recognise later (e.g. Mechanical Stop at Station 1)
Filters – Choose the factory, station, product or operator whose stops you want to monitor
Trigger – ****Select if an alert is triggered by a specific stop reason or stop duration
+ Channel – Add to which channel you want to receive the notifications and define the variables you want to see in the alert message
Alert status – use the toggle to activate or disable the alert
<aside> ☝ Note: Alert regarding the stop is sent out 2 minutes after the stop is commented or when the stop reaches the length defined by the “Lasts longer than” trigger.
</aside>
Stops – ****Define which stops will trigger alerts.
”Lasts longer than” trigger – the trigger will set off an alert whenever a stop happens that is longer than the time set up. NB! This trigger can be used on any stop (including uncommented stops).
“Is added” trigger – ****An alert is sent out when the stop reason is added. NB! This trigger affects commented stops only.
Type: Email
Email: Specify the recipient(s) of the alert
Subject: Values defined in the brackets will be seen on your email subject line
Message: Variables defined in the brackets will be sent as an email message
Type: Webhook. Learn how to set up a Webhook **here.**
In Settings, alerts can be edited by clicking on the alert row or on the arrow icon in the overview. Switching the alert on or off can be done from the overview, without opening the edit view:
